The SkyWire® Media Management Team
Shawn D. Harris
President/CEO
Mr. Harris has more than 15 years experience in software sales management, bringing with him skills acquired in the course of front-line leadership with companies at the leading edge of the software industry. This experience and a demonstrated track record of success gives Shawn a unique understanding of market conditions of meeting customers' product development needs that enhance business-to-business and business-to-consumer mobile marketing initiatives. Mr. Harris has experience in today’s e-business environments along with the understanding of e-business tools, models and best practices for internet-based businesses. Shawn has made technology a way of life and has an in-depth understanding of information systems. He is known by friends and family as "the geek with social skills".
Prior to joining SkyWire Media, Shawn was the Director of Business Development for InfoGenesis, a leader in the hospitality technology industry. Shawn assembled the number one sales team for InfoGenesis as well as led the company in highest revenue and lowest cost of sales for 8 years. Shawn honed his skills in leadership by understanding customer expectations, buyer behavior and gained expertise in understanding the importance of customer service. This experience includes structuring software systems to predict consumer buying behavior and patterns. Shawn was instrumental in the launch of eRevelation, the industry’s first ASP-managed POS solution. Shawn was instrumental in building relationships with premier hospitality companies worldwide, some of which included MGM Mirage, Vail Resorts, Caesars Entertainment, Station Casinos, PGA-TPC, Mandalay Bay Resort Group, and Four Seasons Hotels.
Prior to InfoGenesis Shawn was the Major Accounts Manager for Kronos where he gained his appreciation of software and services that enable organizations to reduce costs, increase productivity and improve employee satisfaction. Prior to Kronos, he was the National Sales Manager for MegaWest Systems, a leader in the medical billing and clinical software business.
Shawn currently sits on the board of the Technology Business Alliance of Nevada (TBAN), a not-for-profit organization that is proactively fostering high-tech growth in Nevada. TBAN is dedicated to assisting high-tech start-ups in finding the talent, customers and financing needed to be successful. Shawn is very active in his community, including volunteering his time at various positions at his church and with the Boy Scouts of America. Shawn is continuing his education by working on achieving a Master of Business Administration/E-Business.
Juan M. Cerna
Executive Director of Development
Juan M. Cerna began his professional career as a Combat Engineer in the Unites States Marines Corps. Upon his honorable discharge, Juan studied to become a Computer Electronics Engineer. Graduating at the top of the class, he began working for a leading in-car navigation systems company handling both hardware and software engineering.
Two years later, Juan received an offer he could not refuse, working for a local casino to develop a state of the art Player Tracking System. Using his experience, resourcefulness and imagination, Juan developed an application that used a combination of bar code readers and wireless connectivity on mobile devices. This system was later integrated with the casino’s operating infrastructure to become the first hand held cashing system for a casino and received a patent for its innovation and design.
Juan later took a position with the Orange County Water District where he was tasked the development of various applications and the implementation of their water billing and maintenance system to support the largest water purification plant in the world.
With nearly two decades of experience, Juan performs his duties as Executive Director of Development, responsible for the design of SkyWire® Media’s Product line.
Brent D. Ritchie
Director of Sales
Brent Ritchie graduated from the University of Utah with a BS in Management, with an emphasis in recreation management and marketing. As the Director of Sales and key Project Manager, Mr. Ritchie is responsible for sales and specific projects and accounts within the SkyWire Media portfolio of products. With over 18 years experience in management, marketing and sales, he brings a strong background to the management team. Most recently, he was VP of Sales and Marketing with The Ritchie Group. Prior to that, he held the positions of National Sales Manager with MedTek Medical and General Manager and Corporate Sales Manager with the Sports Mall Group.
In these positions, he developed and managed inside and outside sales teams, numerous marketing campaigns and key projects within the organizations. He has presented to large groups as an industry speaker and negotiated major contracts. His specific training in real estate, investments, recreation, events and medical sales gives him a broad understanding of sales and marketing and provide him with a unique perspective as the business unit manager for SkyWire products such as Virtual Agent and Golf Hub.
SkyWire® Media News
May, 2010 - SkyWire Media® Coupon Connect™ Makes Casino Journal’s Top 20 Most Innovative Gaming Technology Products Awards 2009 read more
July, 2009 - SkyWire® Media Completes Integration to InfoGenesis™ POS by Agilysys read more
June, 2009 - SkyWire Media Enables SMS Text Messaging For MICROS OPERA read more
March, 2009 - Red Hawk Casino installs Workforce Dynamics by SkyWire® Media for Integrated Labor Management.
Feb, 2009 - Luxor Las Vegas installs Rooms Connect™ and Mobile Connect™ by SkyWire® Media for SMS text based room ready notifications and mobile marketing.
Jan, 2009 - Four Winds Casino Resort installs Workforce Dynamics by SkyWire® Media for Integrated Labor Management.
Sept, 2008 - SkyWire® Media offers new product, Workforce Dynamics.
June, 2008 - SkyWire® Media patent application accepted protecting intellectual property submitted March 28, 2008 for product Progressive Connect™.
May 20-21, 2008 - SkyWire® Media is featured at the Gaming Technology Summit at Silverado Ranch to display key products including Progressive Connect™, Table Connect™, and Rooms Connect™.
May 15, 2008 - SkyWire® Media is featured in Gaming and Leisure Magazine featuring Progressive Connect™, Table Connect™, and Rooms Connect™.
May 1, 2008 - GolfHub, the top vender of golf tee times, made its first mobile sale using SkyWire® Media's Mobile Connect™ multi-media messaging technology.
April 29, 2008 - SkyWire® Media signs VAR agreement with Realovations to promote Virtual Agent™ product within the real estate market segment.


